Problems with the Samsung Galaxy Note 20 series and how to fix them - Android

These are a few Samsung Galaxy Note 20 and Galaxy Note 20 Ultra problems, and potential solutions on how to fix them.

The Samsung Galaxy Note 20 and Galaxy Note 20 Ultra deliver everything we’ve come to expect from its flagship series. High-end specifications and features, beautiful displays, fantastic cameras, and an even better S Pen make for one of the best smartphones you can get in 2020. Unfortunately, nothing is perfect, and Samsung’s latest have their fair share of issues as well. Here’s a roundup of some common Samsung Galaxy Note 20 and Galaxy Note 20 Ultra problems and how to fix them!

Editor’s note: Not every Samsung Galaxy Note 20 and Galaxy Note 20 Ultra will have these issues. In fact, you’ll likely not run into any of them.

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Problem #1: Green tint issue

The OLED lottery strikes once again. Most flagships nowadays come with OLED screens, and a handful of them will inevitably have a display tint issue. The Galaxy Note 20 phones are experiencing said issue. Owners have been complaining that the displays of their devices are tinting green.

The issue is usually caused by lowering the brightness of the display beyond a certain threshold. It’s most noticeable when the screen is displaying something with a gray background. The issue was reported by owners of both the Exynos and Snapdragon variants.

There is usually a software fix for this, and Samsung will hopefully roll that out soon. Keeping the brightness at a higher level, for now, will have to do. If you’re finding an issue with the display no matter what the brightness levels and color modes are, your only option is to pick up a replacement.

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Problem #2: Edge lighting doesn’t work properly

Some users find that the edge lighting feature doesn’t work properly. The edge of the screen doesn’t light up as expected when a notification comes in even with all the settings enabled.

Potential solutions:

• First, make sure that the proper settings are enabled. Go to Settings, search for Edge Lighting, and select Choose Apps. Only the Messages app is selected by default. Go through the list and pick the apps you want to receive notifications for.
• Some users are seeing this issue because of using a microSD card from an older device. A folder or directory from the older phone is carried over and is creating a conflict with the settings of the new phone. You’ll have to format the microSD card for this issue to go away, but make sure to save everything from it first.
• Others are seeing this problem because they’ve turned off animations in the Developer Options. If you’ve done so, set the animations to at least 0.5x.
• Until a software update is available to fix this issue, a third-party app might help. Try Edge Lighting+ in the Samsung Good Lock Suite or AODNotify that can be downloaded from the Google Play Store.

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Problem #3: Random reboots

A few users are facing a problem with their phones randomly restarting. In some cases, this seems to happen only when the person is using swipe gestures.

Potential solutions:

• If swipe gestures are causing the problem, you might need to change what each swipe does. Samsung has an app available that will let you customize and control how swipe gestures work. Download the One Hand Operation Plus app from the Google Play Store to get started.
• An app might be causing this problem. Boot the phone into Safe Mode (you can find the instructions on how to do so below) and check if the issue persists. If it doesn’t, the cause is a rogue app. Uninstall the most recently updated or installed apps and see if the phone works as expected.

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Problem #4: Ghost vibrations